Is our site secure?
All City Records Ltd use Stripe to collect/process transaction information, please see link to our security policy at Shttps://stripe.com/docs/security
Who are We?
All City is an old school physical bricks and mortar record and graffiti street art supplies store. Representing Boogie Down Dublin since 2001 we stock new and second vinyl, the full range of MTN, Molotow paint and markers, We are distributors in Ireland for OTR, Grog, Krink amongst others and we like to think our word is bond. Any problems please let us know at the earliest opportunity
What about returns?
Our returns policy is very simple and very clear: If you're not happy with your order for any reason, you can return it within 30 days of receipt for a full refund. All we ask is that it is still shrink-wrapped and in original condition. To arrange a return please email: firstname.lastname@example.org
If the product is damaged just let us know at email@example.com - quoting your order number - and we'll get a new one in the post to you. Please note 2ndhand vinyls are graded correctly. Please be careful before you buy. We only put the best quality ones online – if you have any doubts please get in touch with us pre purchase.
Lost in the post?
Orders are sent by GLS Couriers, and will typically arrive within 1 working days. It's fully track and traceable online - we provide the tracking number - and should the item not turn up after 3 days, then let us know, quoting your tracking number, and we'll investigate - and send a free replacement if necessary.
We generally send each part of your order separately, to make sure you get everything as quickly as possible. So don't worry if it doesn't all arrive in one go - multiple items may arrive over the course of a couple of days.
Changed your mind?
If you want to cancel your order, please email: firstname.lastname@example.org. If it's already on its way to you then simply return it when it arrives.
Our returns address is:
Please include your order number and reason for return.
Where do you come from , where do we go?
At the moment we deliver to:
Europe USA Austraila Middle East Rest of World However there are restrictions on certain products.
Problems using the site?
If you encounter any technical problems using the site, please let us know - we're here to help! Just drop us a line at email@example.com. Please provide as much information as possible to help us trace any problems - what browser you're using, where you were in the site, what you were doing, or any error messages/screenshots- this all helps us to help you.
If you have any further questions that haven't been answered on this page then please e-mail firstname.lastname@example.org